6:42am February 16, 2015

Why emergency on-call services for DD people…

…are so often staffed by people who wouldn’t know an emergency if it bit them in the ass, and if it did bite them in the ass they’d probably just pretend it didn’t happen.

(A staff person accidenatlly walked out with my new debit card this Friday. Besides the inherent obvious problems there, bills I auto-pay with my debit card were starting to bounce, and there was the very real possibility that my drainage bag I ordered (I’m out of ones that don’t leak again, and doing very creative things to avoid getting drenched every night, with varying degrees of success) could have not gone through, and drainage bags are literally life and death.

The guy on the phone only decided to contact the guy who accidentally took my debit card after we told him about the drainage bag. Apparently bill payments bouncing isn’t a big deal, and neither is any “online purchae” even if it’s an online purchase of an item that literally can keep me out of the hospital and away from dying.

And they have the nerve to call us lazy…

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